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Terms & Conditions

Terms of Sale


Acceptance of your order and the completion of the contract between us (InkTec Europe) and you, (the customer), will take place when the goods have been paid for by you and dispatched by us. Any email, order confirmation or other electronic acknowledgement by us of receipt of an order does not constitute legal acceptance by InkTec Europe of your order. In the event that there are any errors regarding price or description, we reserve the right to notify you as soon as possible and give you the options to proceed with this revised order at the correct price/description, or to cancel the order. In these circumstances, upon cancellation, your credit/debit card will be refunded in full.

Download our full terms and conditions for the direct sale of consumables, hardware and services. 

Customer Support and Service

At InkTec Europe we always aim to deliver the very best in all we do, your satisfaction with our service and products is our prime concern. Our customer service team is available Monday to Friday, 9am – 5.00pm. If you want to get in touch please contact them on:

Phone: 01993 862770
Address: InkTec Europe Ltd
Bulford House
Supergas Industrial Estate
Downs Road
OX29 0SZ

Enquiries about orders placed

If for any reason you need to contact us with regards to a particular order please e-mail our customer service team at or phone 01993 862770. Please quote your name, order number, order date and product ordered in all communications.

Application of VAT

InkTec Europe is a trading name of InkTec Europe Limited, which is VAT registered. Therefore VAT is added to our prices. Our VAT number is GB 812449440.
All brand names & trademarks are the properties of their respective holders and are referred to for descriptive purposes only. We are not associated with any original equipment manufacturer.

Website Terms and Conditions of Use

Access to and use of InkTec Europe’s website (hereafter known as ‘the website’) is provided by InkTec Europe subject to the following terms:

By using the website you agree to be legally bound by these terms, which shall take effect immediately on your first use. If you do not agree to be legally bound by all the following terms please do not access and/or use the website.

a) InkTec Europe may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes. Your continued use of the website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

b) All material on this site is copyrighted to InkTec Europe unless otherwise stated. You are permitted to view the contents of this site on screen. You are also permitted to make copies of reasonable extracts from the site for your personal use or private study and to save reasonable extracts to your local hard disk for your personal use or private study. It is strictly forbidden to copy any material from this website for commercial use (other than as necessary for the purpose of viewing the site in the course of business). You also agree not to adapt, alter or create a derivative work from any InkTec Europe content except for your own personal, non-commercial use. Any other use of InkTec Europe content requires the prior permission of InkTec Europe. If you have any queries regarding use of material on our website, please contact us at

c) The InkTec Europe logo must not be used to link to our site or in other ways InkTec Europe on other websites without explicit permission from InkTec Europe. The only exceptions to this rule are for associated InkTec Europe Partners and Affiliates.

d) You are welcome to link to material on the InkTec Europe website so long as appropriate credit is given in the link title. You may not link to images or other downloadable resources unless explicit permission from InkTec Europe has been sought, or it falls under the general copyright statement above. Please note we do not have a generic ‘links’ page. We link to other sites as and when we feel it adds value to the content on our site. The decision to link is an editorial one. We do not generally link to commercial enterprises of any nature except those that we have an affinity partnership with.

e) Content on the InkTec Europe website, including the information, names, images, pictures, logos and icons regarding or relating to Cartridge Ink, its services (or to third party products and services), is provided without any representations or any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

f) InkTec Europe will not be liable for any damages, including indirect or consequential damages, or any damages arising from use or loss of use, data or profits, arising from or in connection with the use of the website. Although we will do our best to provide constant, uninterrupted access to the website, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

g) InkTec Europe does not warrant that functions contained in the website’s content will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

h) The presentation of material on this website and the geographical designations employed do not imply the expression of any opinion whatsoever on the part of InkTec Europe concerning the legal status of any country, territory or area, or concerning the delimitation of its frontiers or boundaries.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

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